Find Answers to Your Development Questions

Get clarity with Refactorly AI. Explore our FAQ section to learn how our AI-powered tools simplify coding, optimize workflows, and resolve common development challenges.

To get started, simply sign up on our platform, create an account, and explore our suite of AI-powered tools for code formatting, generation, and testing.

Yes! Refactorly AI automates tasks like code optimization, bug detection, and code generation, allowing developers to focus on innovation instead of repetitive tasks.

Refactorly AI supports a wide range of programming languages, including Python, JavaScript, Java, C#, and more. We're constantly expanding our compatibility list.

You can reach out to our dedicated support team via the "Help" section in your dashboard or email us at support@refactorly.ai.

We collect basic information such as your name, email address, and usage data when you sign up. This helps us provide better service and improve our tools.

At Refactorly AI, we prioritize your privacy. Your data is encrypted during transmission and securely stored, ensuring it is protected against unauthorized access.

No, we do not share your personal data with third parties without your consent, except when required by law or for service delivery purposes (e.g., payment processing).

Yes, you can request data deletion at any time by contacting our support team at support@refactorly.ai. We will process your request promptly.


 

Yes, we use cookies to enhance your experience on our website. These cookies help us track performance and provide personalized recommendations. You can manage your cookie preferences in your browser settings.

If we update our privacy policy, we will notify you via email or a notification on our platform. You can always review the latest version on our website.

No, your code is processed in real-time and not stored on our servers unless explicitly authorized by you for debugging or other purposes.

If you have any concerns about your privacy, please contact us at support@refactorly.ai. Our team will assist you with any questions or issues.

We offer refunds for unused account balances within 14 days of the last top-up. Refunds are not available for credits that have already been used.

To request a refund, please contact our support team at support@refactorly.ai with your account details and proof of payment. Our team will review your request and process it promptly.

Yes, we allow partial refunds for the unused balance in your account. Any used credits will not be refunded.

Refunds are only provided for the remaining, unused credits in your account. Credits already used for our services cannot be refunded.

Refunds are typically processed within 7–10 business days, depending on your payment method and financial institution.

If you are not satisfied with our services, please contact our support team. Refunds for unused credits may be considered within the 14-day eligibility period.

Refunds will be issued using the same payment method used for the original top-up. If the payment method is unavailable, we will work with you to find an alternative.

No additional fees will be charged for processing refunds. However, please note that some payment providers may deduct transaction fees.

Getting started is easy. Simply contact our team through our website or reach out to our customer support. We'll discuss your specific needs and tailor a solution that aligns with your business goals.

Our support team is available 24/7 to ensure you get assistance whenever you need it.

Yes, we provide live chat support through our platform for real-time assistance with technical issues or service inquiries.

If you encounter a technical issue, contact us with details of the problem, including screenshots or error messages. Our team will prioritize resolving the issue as quickly as possible.

Yes, our support team can guide you through using our tools, resolving errors, or understanding how Refactorly AI can meet your specific needs.

Most support requests are resolved within 24 hours. For more complex issues, our team will keep you updated throughout the resolution process.

Yes, we offer comprehensive documentation, tutorials, and FAQs on our website to help you make the most of Refactorly AI’s features.

You can report bugs or suggest features directly through our “Feedback” section on the platform or by emailing us at support@refactorly.ai.

At Refactorly AI, we provide an affordable and comprehensive suite of AI-powered tools that streamline development, enhance efficiency, and empower developers to create and innovate with ease.

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